Frequently Asked Questions

Advisers     Investors

1. What are the requirements to process a transfer?
We require the original transfer form, which needs to be completed and signed with a covering letter confirming the following details:

  • Contact Details
  • Tax File Number
  • Bank account details or DRP as nomination for distributions, and
  • Adviser details.

If the above details are to remain the same before and after transfer, please state “all details are to remain the same” on the covering letter.

If there is not change of beneficial ownership, then (NCBO) No Change of Beneficial Ownership is required in the consideration field of the transfer form.

2. How is brokerage and trail commission calculated?
The brokerage rate is decided between the adviser and the investor. If a brokerage amount is shown on the application form, APN FM will deduct the nominated percentage from the initial application as an Adviser Service Fee. The brokerage paid is inclusive of GST.

Trails are paid on APN Property for Income Fund and APN Property for Income Fund No. 2 only out of the investment management fee. APN FM will pay each quarter a trail fee of up to 0.275% per annum of the value of the investment in the respective fund to any financial adviser nominated on an application form. The fee is inclusive of GST.

3. Can I rebate trail commission back to the investor?
We are unable to rebate trail commission back to the investor. If an adviser does not wish to receive trail commission they must write to us an advise us of this.

4. How does an investor redeem their investment?
For those funds with redemption facilities the original redemption request must be received in writing with all nominated signaturies signing the request. The document should be posted to: PO Box 18011, Melbourne Collins Street East VIC 8003

The payment details of the redemption should be clearly stated. Redemption’s can be paid either to a nominated bank account or by cheque. Third party cheques are also permissible.

APN FM will normally pay redemption’s within five business days of receiving your request. The Constitution permits a 30 day period which may be extended further in certain circumstances.

Redemption requests received and accepted by APN FM by 4:00pm Melbourne time on a Business day will be issued with the redemption price for the day the request is received. If the required information is not supplied within fourteen days of receipt of redemption request, the redemption will be cancelled. If a redemption is received that would result in an investor holding less that $1,000, APN FM may redeem the investor's entire holding.

To efficiently process a redemption request, the key details to include are as follows: -

  • Investor Number
  • Name
  • Signature/s
  • Redemption amount in dollars or units
  • If requesting payment by cheque, cheque payee and address details
  • If paying via bank account, bank name, BSB number, Account number and name

5. Am I receiving trail payment? How often? What time delay is there? Is GST included?
Trail commission is paid on a quaterly basis in arrears. An investment needs to be in fund for three months for trail commission to be paid, GST inclusive.

6. When is upfront brokerage paid?
Paid monthly on the month following the receipt of the application.

7. What is the redemption value of clients’ investment.
Is the current unit balance multilied by the current exit price.